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Frequently Asked Questions

  When will I receive my travel documents?

When will I receive my travel documents?
In most cases, documents will be delivered within 10 days of departure date. Documents may be delivered in a variety of ways, including regular mail and email, depending on the type of package you reserve. In some cases, it may not be necessary to receive actual tickets, as e-tickets are sometimes utilized. Once you have secured your reservation, you will receive further details as to how your documents will arrive. If you have a cruise-only reservation, it may be necessary to pick your travel documents up the day of departure at the pier. For reservations that include airfare, you can make arrangements to set up an overnight delivery. The cruise line or tour operator may arrange your reservation to be e-ticketed; in this instance, an email confirmation with your itinerary will be sent to you.
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